Privacy Policy
Last updated: May 20, 2026
This Privacy Policy explains how BIT X (“BIT X”, “we”, “our”, or “us”) collects, uses, stores, and protects information when users access our website, authentication flows, and related services.
1. Information We Collect
We may collect information users provide directly, including name, email address, phone number, login details, account preferences, support messages, and verification/KYC-related information where applicable.
2. Authentication and Security
BIT X may use third-party authentication providers such as Firebase, Google Sign-In, and phone verification services to help users create and access accounts. These providers may process authentication identifiers, device information, and security signals according to their own policies.
3. How We Use Information
- To create, secure, and manage user accounts.
- To verify email or phone ownership.
- To provide support, notifications, and security alerts.
- To prevent fraud, abuse, unauthorized access, and suspicious activity.
- To comply with applicable legal, FIU/KYC/AML, and security obligations where relevant.
4. Cookies and Device Data
We may use cookies, local storage, analytics, and security tools to keep users signed in, improve website performance, detect abuse, and protect accounts.
5. Sharing of Information
We do not sell personal information. We may share limited information with service providers, authentication providers, compliance partners, infrastructure providers, or legal authorities when required to operate, secure, or comply with the law.
6. Data Security
We use reasonable technical and organizational measures to protect user information. However, no online system is 100% secure, and users should protect their own passwords, devices, and OTPs.
7. User Rights
Users may contact us to request access, correction, or deletion of their information, subject to legal, security, and regulatory retention requirements.
8. Contact
For privacy questions, contact: support@bitx-nextgen.com